At Calliope Designs, our customers are our no. 1 priority. We want you to be pleased with your purchase from Calliope Designs. We love the feeling knowing that you are happily adding one of our ornaments to your own Christmas tree, or giving them as gifts to family and friends. For that reason, we guarantee your satisfaction with our custom, personalized Christmas ornaments.
We guarantee that your ornament(s) will look like the ones pictured online; they are true to color, size and description.
We personalize each ornament to your specification. The lettering for any personalizations will be lovely and legible. We carefully select each of our ornament calligraphers. And while their individual styles may vary, each has beautiful, readable penmanship.
Each Christmas ornament is thoroughly inspected before shipping, packed with care, and shipped in a timely manner. If you so choose, we can include attractive gift wrap. Please indicate at checkout or follow-up with us via email correspondence.
Should your one-of-a-kind ornament arrived damaged or defective in any form, or if we have made an error in your personalization, we will replace your custom ornament promptly. Please see our Returns Policy for more details.
If you have any questions or problems regarding your order, please reach out to us via our Customer Service portal. Or, you may email us at [email protected].
Lastly, we guarantee you will not find our ornaments online for a lower price! If you do, we will be more than happy to refund the difference.