Category: Customer Stories

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Great Emails from our Customers!

What Our Customers Have to Say About Calliope!

Personalized Ornaments for a Growing Family

SOOOO good to hear from you. I just had a ball ordering the ornaments this year. I can’t believe we are now up to almost 30 people that count on getting one. And we had 2 babies and a wedding this year so it keeps on growing!!! I still remember how I first found you at Nordstrom and I think that was over 25 years ago!!! You were so sweet to fax your pages to the gift department so we could pick them out. How computers have changed everything. The website looks terrific. Tell Will he did a great job with the pictures. I SOOO hope he will continue the business. You guys are just THE BEST!!!

Our son is a senior this year. I just completed all his college applications (what an intense nightmare). He’s 6’8” so his whole life is basketball. His team was rated third in the state just prior to the season starting so there’s a lot of excitement and a lot of expectations.

It’s always a joy to connect with you each year. I consider myself your biggest cheerleader!!! We wish you and your family a wonderful Christmas. Thanks for the lovely work you do.

Janice

Ensuring Quality of Every Personalized Ornament

The ornaments are just adorable — I love them both. I’m so sorry that the
six for my friends and I didn’t work out for us, but I am so appreciative of
your honesty and commitment to providing a high-quality product that you
notified me immediately when you were less than pleased with the selection
that you had available.

I will definitely get in touch with you next year … much earlier … to
order my ornaments. I’ve been giving my niece and nephew an ornament for
the past 25 years … and am always trying to find a theme that fits with
their past years’ accomplishment. This year, I just started the tradition
with my girlfriends (the 6 of us), so I am planning on keeping this
tradition going also.

Anonymous

Custom Ornaments For Families of Any Size

Continue reading Great Emails from our Customers!

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April’s Special Sugar Cookie Recipe

mint candies

I love your ornaments, I buy at least one every year! Last year we moved early December from Turkey to Texas (we are military) and we did not receive our household goods until new year’s eve. So the only ornament we had on our little substitute tree last year was the one I bought from your company! Here is the recipe for the sugar cookies and my mom’s famous Christmas candies!

April’s Special Sugar Cookie and Candy Recipes

April sends her favorite Sugar Cookie recipe to go with her guest blog post:

Mix:    Mix separately:

in one bowl:
½ tsp baking soda
½ tsp salt

3 1/2 cups flour

—————-

in 2nd bowl:

1 cup butter

1 cup sugar

2 eggs

½ tsp vanilla

Mix both sets of ingredients together.
Refrigerate overnight
After cutting your shapes, bake at 400° for 6 to 8 minutes

Frosting:
1 ½ sticks Crisco
2 lbs powdered sugar
1 Tbsp vanilla
1 Tbsp butter flavoring
Add warm water until you reach your desired consistency.

April’s Mom’s Favorite Christmas Candy recipes!

Christmas Candies

Chocolate Covered Peanuts:
Melt 1lb chocolate and mix with 1 bag Spanish peanuts. Drop into ¾” candy cups.

Peanut Butter Bites:
Melt 1lb peanut butter chocolate and mix with 1 cup crunchy peanut butter. Drop into ¾” candy cups.

Mint Candies:
Melt 1lb white chocolate and mix with 1 bag peppermint stick. Drop into ¾” candy cups.

Grow your Holiday Traditions with Custom Gifts from Calliope Designs

Celebrate any occasion with a personalized ornament from Calliope Designs. View all our amazing and diverse designs on our online shop today!

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Best Rolled Sugar Cookie Recipe

sugar rolled cookies

Jill Saunders posts a sugar cookie recipe on Allrecipes.com.  She recommends handing out the recipe with your gift of cookies because you’ll be asked for it!  It must be really good and it’s sure to be tried at our home soon.  We wanted to post a good recipe to go with April Bruinekool’s guest blog post.

Rolled Sugar Cookie Recipe Perfect for a Family Project

Original recipe makes 5 dozen, Change Servings:

Directions

  1. In a large bowl, cream together butter and sugar until smooth. Beat in eggs and vanilla. Stir in the flour, baking powder, and salt. Cover, and chill dough for at least one hour (or overnight).
  2. Preheat oven to 400 degrees F (200 degrees C). Roll out dough on floured surface 1/4 to 1/2 inch thick. Cut into shapes with any cookie cutter. Place cookies 1 inch apart on ungreased cookie sheets.
  3. Bake 6 to 8 minutes in the preheated oven. Cool completely.

Grow your Holiday Traditions with Custom Gifts from Calliope Designs

Celebrate any occasion with a personalized ornament from Calliope Designs. View all our amazing and diverse designs on our online shop today!

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Christmas Craft Memories Guest Blog Post by April!

mom with girl baking cookies

My daughter is a year and a half old. I am so excited to be able to begin doing crafty things with her like my siblings and I used to do with my mom!

Holiday Baking with my Daughter

For Halloween, our major project was our pumpkins. We wouldn’t carve them, we use to paint them. Painting them gave us so much more freedom in choosing our designs, and the pumpkins lasted longer. For Thanksgiving, we would make turkeys from our handprints. Christmas was always my favorite. We would make different ornaments. We made snowmen with popsicle sticks, reindeer with clothespins, and we would buy plain white globes to paint. As much fun as all that was, my favorite activity for all three holidays is making sugar cookies. Preparing the dough, cutting the shapes, and then decorating them with all the different colors of icing.

Thank you to guest blogger April Bruinekool.

Grow your Holiday Traditions with Custom Gifts from Calliope Designs

Celebrate any occasion with a personalized ornament from Calliope Designs. View all our amazing and diverse designs on our online shop today!

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Start Your Own Family Traditions for Christmas Eve

pajamas family of 3 personalized christmas ornament

Every person who celebrates the Christmas holiday brings their own family traditions to their adulthood.  And when a new family is formed through marriage, or living together, there will be new ideas and compromise and creativity in starting new traditions that can be a blend of both family’s past, or completely new.  Family traditions don’t have to begin when there’s a baby, but if one hasn’t before, this is the perfect time to start thinking about what you would like to do with your child over the coming years of celebration.  Let’s start with Christmas Eve, the beginning of the story of Christmas.

Start and Keep Family Traditions for Years to Come

Some ideas from friends, from our family, from the internet, and from magazines:

– Is religious worship going to be part of the holiday for your family?  If so, visit your church, or if you are not a member of a church, find a lovely house of worship to visit that evening.  It is truly hard to resist the beauty of a wonderfully decorated church at night, the candlelight, the red ribbon swags, the fresh evergreen smell, and the beautiful story and hymns.  In our family, we loved to go to midnight services at the local Episcopal church in San Carlos, California.  It was a treat to go and be out so late, and also had a beautiful calming effect for a good night’s sleep.

– When do you have your main holiday meal with family? Is Christmas Eve a simple meal?  Prepared at home, or take out?   It took my mother, who is now 93, many many years to realize Christmas Eve was the better night to have a big fancy turkey dinner with all the trimmings.  Yes, it was fun and festive and delicious.  And we all helped clean up the table and dishes.  Then the next day, Christmas Day, we had a beautiful spread of leftovers for dinner and she, my mom, didn’t have to spend the entire day cooking!  We weren’t from a big family – no aunts, uncles, cousins, to share the holiday cooking.  So it was all on our mother to prepare, and this was a lovely tradition we established.

– Do you decorate the tree on Christmas Eve when the children are asleep?

– What arrangements do you make for Santa and the Reindeer?  Cookies and milk?

– Are Christmas stockings, stuffed with age-appropriate small items going to be part of Christmas morning?  Believe it or not, my adult children still want their stockings if they are home for Christmas. And now there’s a son in law and grandson, so we are still in the stocking stuffer shopping club.

– Will you have a Christmas eve family photo in front of the tree?

– Would you enjoy taking the kids for a drive around town to see the decorated homes?  Does your town have a Santa Claus Lane, where everyone on those blocks decorates their homes?

– Do you have a favorite Christmas movie to watch every single Christmas Eve?  How the Grinch Stole Christmas, A Peanuts Christmas, Miracle on 34th Street (first filmed in 1947!), Babes in Toyland,  The Nutcracker, A Christmas Carol, Frosty the Snowman, Yes Virginia, there is a Santa Claus, or The Polar Express to name a few.

– Are you going to open just one gift for each person on Christmas Eve?  Many families do this right after Church services.  And one of the cutest ideas I’ve heard from a friend was that everyone gets new matching pj’s on Christmas Eve and then poses for a holiday photo.  – That was a Grandmother gift by the way.

Whatever your Christmas Eve traditions become they will be yours, they will be remembered, they will be treasured.  And many will be passed down through generations.  Favorite recipes, fabulous ornaments for the tree, fun photo albums of Christmas past.

Grow your Holiday Traditions with Custom Gifts from Calliope Designs

Celebrate any occasion with a personalized ornament from Calliope Designs. View all our amazing and diverse designs on our online shop today!

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Christmas Ornaments as Souvenirs from Hawaii

Scuba Diver Female Personalized Christmas Ornaments

Hawaii! One of the most beautiful and tropical vacation spots in the world! It’s sunny and hot, and the prevailing clothing style is swimsuits and flip-flops. Outdoor activities – beaching, golf, tennis, scuba diving, sailing, wind sailing, and much more abound. Healthy dining, lots of fruit, fish, vegetables in beautiful restaurants by the sea. Would you ever think it was a place to sell Christmas ornaments? All year long? Convincing a gift shop buyer to actually purchase Christmas tree ornaments to be put out for sale in June, in the middle of a tourist mecca like Lahaina Hawaii for example, was a very very hard sell! We knew the ornaments would sell! We knew we could come up with adorable designs that would appeal to tourists and ornament collectors alike. And we were confident the stores would want more. But getting our foot in the door was quite a task!

Say Aloha to Custom Hawaiian Christmas Ornaments at Calliope

One of our best customers was with a store on Front Street in Lahaina Maui, Hawaii named David’s of Hawaii. Does anyone remember that store??? David Taylor was the owner, and a very unlikely person to purchase Christmas ornaments. He was a very talented gift shop owner and buyer of products for his successful store, but he just didn’t see the purpose of these little handmade Christmas ornaments. A friend of ours, Suzi, lived in Maui and worked for the store sewing the cutest Hawaiian “sun suits” and swim suits that were all the rage. They sold tee shirts and sweat shirts. The other things they sold in the store were little pipes for smoking illegal substances (I think you all know what I mean!). For some reason selling those items was not illegal in Maui. But the point is, it was really an unlikely spot to have a thriving Christmas ornament business.

Our friend Suzi had worked for us in California selling our ornaments at local crafts fairs, and she had seen how much everyone loved them and how fast they sold. She talked David into giving it a try, and because she already had great lettering skills, and experience selling the ornaments, she knew just what to do. She set up a big display inside a glass cabinet. The ornaments were made of “dough” then, and while they were coated with heavy coats of polyurethane for protection, Lahaina is a very very humid place. So the ornaments needed to be protected from the elements! She personalized a few examples and put them out, and customers started buying them like mad.

Lahaina is a big honeymoon spot, so the most popular styles were the ornaments that had to do with weddings. This store is where the term “Just Mauied” was invented, and it was on our ornaments! David’s of Hawaii became one of our biggest customers buying as many ornaments as the entire chain of Neiman Marcus stores – all 32 of them! We made special designs for his store – Santa on a Whale because whale watching is so popular in Maui. Santa under a Palm tree. Dolphin designs. Tropical bird designs. Santa sailing a sailboat, windsurfing, and scuba diving. It was really a fun venture. Luckily by this time, we had quite a few people helping us to make all of the ornaments they needed, and they often sent in orders each week.

David has retired now and has moved back to California. David’s of Hawaii no longer exists, but we still occasionally hear from a customer about their special Hawaiian souvenir that came from the little store in Lahaina, and from the company Calliope Designs.

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Christmas Ornaments as Souvenirs from National Parks

Hiker Boy Personalized Christmas Ornaments

Summer’s here and it seems like a strange time to be thinking about Personalized Christmas ornaments. There are a few people who DO enjoy doing their holiday shopping during these easy months – but most of us don’t give it a second thought. Since Calliope Designs has been selling Christmas tree ornaments since 1971 we’ve seen a lot of trends evolve and one of the most fun things has been the development of the Year Around Christmas store. Have you noticed them in just about every tourist location you’ve been to? It’s pretty amazing to think that our little business had a hand in this trend and became a very popular product in many many of these stores. Here’s our story!

Get Your National Park Ornaments at Calliope

One of our favorite chain or stores was a group called Hamilton Stores. They owned almost all of the gift shops in Yellowstone National Park and one summer they decided to try a few of our products. We had quite a few bear designs, and they asked us to add to that selection by creating ornaments with Moose and Elk as well. We did some really cute items. We had a moose family, bears climbing trees, camping ornaments, a stagecoach ornament and the like. We even had a fun design of Old Faithful spouting off with a little brown teddy bear at the top of the spray of the geyser! Each ornament was hand-lettered with Yellowstone National Park and the year. We were excited to get this order but became even more excited when after having the ornaments for sale in their stores for a month the buyer called back and placed a huge order for more items…. right away. At this point, our products were being sold alongside of the rubber Indian tomahawks, the wooden carved grizzly bears, and the various other mementos and gifts of the typical tourist souvenir shop. Little did we know this was the beginning of a trend that lasted 15 or more years.

One summer the buyers for Yellowstone, Grand Tetons, and also a store in Jackson Hole Wyoming invited us to come to their stores during the busy tourist months and make personal appearances in their shops where we could meet the customers and also personalize their ornament purchases. Our children were the perfect age for this trip, and we had an amazing summer vacation ourselves. Well, they did! I was the one that got to work every day in the stores. But that was fun too, and we did end up spending two weeks in Yellowstone Park where the average tourist visit is 5 hours. It’s an amazing place, that’s for sure. We also loved Grand Tetons and Jackson Hole. Highly recommended for summer fun.

The word spread among the other concessionaires of the National Park gift shops and hotels, and soon we had orders from all over the United States. We were lucky to have a good ornament designer, Dorr Eddy, who created special products for Mt. Rainier in Washington, Grand Tetons in Wyoming, Rocky Mountain National Park in Estes Park CO, Grand Canyon National Park in Arizona, Mt. Washington National Park in Maine. And the list goes on.

Ornaments became such a popular summer souvenir that Yellowstone National Park actually opened up a summer Christmas Store where only ornaments and other wonderful Christmas items were sold. It was a very popular gift location in the park and existed until it was decided that selling Christmas ornaments in our National Parks was not inclusive enough of all of the religions of our national population.

One of my favorite stories of those years was when I received a phone call from a customer who tracked us down from the sticker on the back of the ornament. She and her family had made summer vacations of going to National Parks year after year, and she had realized the souvenir ornament they selected in each park had been made by our company, Calliope Designs. She told us how much fun her kids had each Christmas getting out each souvenir ornament to hang on the tree. How they laughed and talked and remembered their past summer vacations as a family. But there was one park she had missed getting one, and she wondered if we had anything she could buy directly from us. It was for Grand Canyon, and yes, we had several styles for her selection. We felt glad we could fill in her collection.

We hope you find these short stories interesting. We’ve had our business since 1971 and many wonderful things have happened to us, things we could have never anticipated.

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What is Great Customer Service?

Family of Snowmen (5) heart personalized christmas ornaments

Great Customer Service Is…

I really appreciate you taking care of this; because of you excellent customer service I am saving your website to order all my future keepsake gifts from your company. Johanna S.

Hi there,

That’s fine – I totally understand! I’ve ordered from Calliope 6 or 7 times now, and everything has always been of superior quality. And the customer service is great!

The order information is below. Let me know if you need anything else from me.

Thank you,
Amanda
Thank you for the response. Things like this happen. I would like another if possible.

Thanks,
Guy
I thought I would write back to tell you how much I did appreciate Will’s help. He wrote me an e-mail very quickly after I sent a worried sounding one and within an hour had called as well. I have purchased quite a few ornaments online lately and am extremely impressed with how concerned he was about my purchase. I will make sure to become a frequent customer with your company thanks to your great customer service.

Thank you again! Christina S.
Merry Christmas! I’ve been shopping with you for several years now, so I’ll be back again you can be sure. Keep up the great work!

Rachel O.
Great thank you so much, and thank you Will for your help as well! Hope you all have a very Merry Christmas! Marby
I just wanted to let you know I rec’dmy corrected ornament today and I appreciate your speedy shipment and great customer service. I will be returning again and telling others about your site.

Thanks, Amanda S.
Hi Will,

I typed in the tracking number you provided in your e-mail into the usps.com tracking system and it says “Your item was delivered at 3:08 PM on December 15, 2008 in MIDLAND, MI 48642” I then called my mom to check and she said it was the first of my packages to be delivered. So I guess the progress was just never updated the way it should have and I have nothing to worry about! Thank you for doing such a wonderful job to ensure that my order was taken care of correctly.

Have a Merry Christmas and thank you again!

Christina

Thank you Stephanie! The mailman just knocked on the door with the ornament. It is beautiful!
I appreciate you sending a replacement. I have no idea where the original one disappeared to!

I just wanted to let you know that I received it. Thanks and have a Merry Christmas!
Hi Stephanie! Sorry, I should have included more information in my email since the order is under my married name. Below are all the details from the order. That is very nice of you to replace the lost ornaments! I ordered a couple ornaments from you last year and can’t wait to add to my collection! Your ornaments are great! Dana
I just wasn’t sure about the whole order process
Thank you very much for your help and speedy response
I look forward to receiving the ornaments
Thanks
Emma
Stephanie,
Thank you so much for the follow-up and for letting me know that you did receive the box back – I was really worried that it was lost in never never land.

Congratulations on the engagement of your daughter – what an exciting time for the entire family. I cannot believe everything you had to do in 24 hours – amazing considering you probably hadn’t had a day off in months.

Best wishes for a safe and happy new year and thank you for everything. You are the best!
Kelly
Hi Stephanie. Thank you for researching it. Yea i have no idea why i did that! I actually placed an order yesterday because i wanted to get an ornament for my daughter’s god mom for christmas (i really do love your ornaments!) and added a new Reindeer ornament to it to so no worries. Thank you for getting back to me so quickly, i really appreciate it.
Jessica
This is a very meaningful year and thought it went out wrong. THANK YOU
SO MUCH! 2008 is PERFECT.

Happiest of holidays to you and the staff and will be your customer in
the future.

Dolores
Dear Stephanie –

Thanks so much for your efforts, I really do appreciate it. I worked on the damaged ornament to make it presentable so I have something to give the family before they leave. I touched up the face with a black Sharpie and made a hanging loop from a thin piece of copper wire. I inserted it into the open slit from the original hanger and used a ton of Gorilla Glue to hold it in place. I can’t do anything about the other issues but I’m sure they will appreciate it and I will give them the replacement when they return.

I love your ornaments, this is the third year I have given them as presents and everyone loves them. I never have time to put up my own tree, maybe next year.

Have a fantastic holiday.

Michele
Hi Stephanie,
Thank you for your fast response to my email! I have been meaning to respond for a while and then I got your check in the mail last night, which prompted me to write. I appreciate the refund and, more importantly, your concern for your customers. I understand that mistakes are bound to happen and it sounds like that is what may have happened with my order. I am glad you have taken my concerns seriously and it is nice to have clarification from you. Thank you for such great customer service and I look forward to doing business with you again!
Sincerely,
Sarah H.
Thanks for your fast response. My order # is: 7251. I appreciate your help. No worries if it doesn’t come by Friday; I’ll just explain. On ones perfect, it’s totally understandable. Thanks again and I’ll be sure to forward your site to all my friends receiving the ornaments. The fact that your customer service is so personalized is awesome!

Happy Holidays! Jamie P.
Stephanie,

I have found it! It is at the post office! I should have known, the mail in Chicago is terrible! Thank you so much for your help. I am picking up my package after work today! Can’t wait to see the ornaments!!

Thanks again,

Kelsie G.

It’s ok! I figured that’s probably what happened!! Can you please send it to my home address this time? I didn’t realize that when I sent it to my husband’s work that there was a chance someone else would open it!! Thankfully he intercepted it … but I was hoping to change the shipping since it’s going out today!! Thank you so much. We absolutely love the one we received!! And it arrived super fast!! Thank you again and I look forward to receiving the other two!

Rachel
Thanks Stephanie, I now realize what you mean by your system didn’t take the apostrophe that I typed in my order to you. Thanks for catching that and adding it on the ornament and the full date of our wedding day. Rosie ;o)
Thank you so much. I really appreciate your prompt response and great
customer service.

Thanks,
Sara Paone

Thanks so much! You saved me from a potentially embarrassing Christmas present 🙂 Laurie A.

“Laughter is sunshine; it chases winter from the human face” Victor Hugo

I received the replacement ornament today. Thank you so much. Your customer
service is excellent.
Mary

Thanks so much for your help, means a lot, we had two ornaments broken by our three year
old at Christmas, the important ones!
THANKS AGAIN
GILLIAN S.

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Great Shipping Rates at Calliope Designs

Veterinarian Male Brunette Personalized Christmas Ornaments

3) Our prices are reasonable… shipping too!

You know, Stephanie, I often don’t order from some companies when the shipping is too high. So when I get a bargain, like from you, I order more items. I wasn’t going to order all those ornaments, but after seeing the low cost of shipping, I figured, what the heck, I got a good deal—the price of each ornament plus shipping. I ordered from you last year too and was very pleasantly surprised at how nice they were, so I ordered again and will again for next year.
I’ve been giving my children ornaments each year after they marry, started giving to the grandchildren and now gr8grandchildren and my oldest daughter has 34 ornaments, my oldest granddaughter has 27, and my oldest gr8grandaughter has 7. It was a tradition started long ago and now I can’t stop. And the grandchildren marry and more tradition goes on. So you see, it means a lot to me to get ornaments at a reasonable price plus low-cost shipping. And I also have to like them.
Merry Christmas, Stephanie,
marge

Thanks! I will definitely be shopping with you again in the future. You are not only reasonably priced but so efficient and great to work with! Thanks again and have a great holiday! Linda

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Our Customers Love How Quickly Orders are Mailed!

woman mail carrier personalized christmas ornament

Our orders go out quickly!

I have placed two orders with you in the past 2 weeks, products arrived perfectly and quality was excellent, never before have I received items that fast and they are beautifully done. I will be sure to use you again and pass the word along to friends and family who are looking for items also. Thank you have a good holiday season.
Bessie S

I received my order today – Wow such fast service. I ordered on Monday and
had the ornaments by Thursday. I am very pleased with my purchase. I have
been buying bread dough ornaments for my grandchildren for seven years and
have been buying them locally until this year when I couldn’t find a source.
Needless to say, I will be ordering from you again next year.

Thanks.
Karen G
I just wanted to thank you for the darling ornament. Your shipping was lightning fast and the ornament was perfect.
Happy New Year,
Melinda R

Thank you, thank you, thank you. I received my order yesterday afternoon and was very excited to see that all of the ornaments I had ordered were enclosed. Your company is overwhelming in customer service and responded as if I had shopped in person. I will definitely be booking your site as a favorite for future gift needs.

Sincerely, Annette M.

Thank you! This is my second order in the past week and I have to say that I am very impressed with how quickly you get things done! My first order was a gift for a friend and she received it quickly and absolutely loved it! I saw a picture of it today and just had to come back and order two for myself! I will definitely recommend your site to friends and family and will continue to shop on your site as well!

Thanks again!
Gina M

Hi there

I just wanted to say that I received my order today and the 2 ornaments I ordered were amazing.
I love the bright colors, the detail, and well everything about them.
I also wanted to thank you for the great customer service you provide and the quick shipping as well.
I hung the ornament for my son the second I opened it. Thank you for making such a unique ‘Baby’s first Christmas’ ornament that I couldn’t have found anywhere else! The second ornament is a gift that I can hardly wait for my brother & his family to open.
Thank you again for everything and we’ll be ordering from you next Christmas too.

Sincerely,
Tiffany O (and baby Jackson too)

Merry Christmas & a safe and happy holiday season!

I was delighted with the engagement ornament that I ordered and very impressed with your quick service! Nancy W

WOW!! That was FAST! Thanks so much Stephanie!!

Happy Holidays!!! Donna Y.

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Our Customers Rave About Our Ornaments

Snowman Partners Personalized Christmas Ornaments

We love to hear from our customers – especially their happiness in getting ornaments done exactly as they wanted. We enjoy the stories of how our ornaments are used in families all over the United States. And, if there’s been a problem with an order or ornament, we appreciate knowing how our customer feels after we have resolved it. Here’s a sampling of our customer’s comments:

Our customers LOVE their ornaments!

Stephanie,
I just had to write to you! The ornament I ordered for my mother in law arrived today and it is absolutely ADORABLE! Thank you so much for the personal detail you put into it and for even calling me to make sure that you were spelling my son’s name correctly! This much effort and care is so rare in products these days, especially online shopping and we really appreciate it and will shop with your store again for sure and recommend it to everybody! Have a very Merry Christmas! and thanks for making ours even more special!
Sincerely,
Diana G M
Got the ornament and absolutely LOVE IT. The pictures you have on the
internet are so true to the real ornament which is not always the case in
some websites. Thanks again so very much and have a very happy holiday
season. Dolores
Hi Stephanie –
I got the ornaments in the mail today – and I love them!
You did a great job – they are even better than I anticipated.
Thanks again!
-Lisa
Thanks Stephanie. After I placed the first order, one couple got engaged so I
ordered them an ornament. After I received that one, my son and his girlfriend
announced their pregnancy so I ordered another ornament. It would have been
nice if all these big events could have been covered in one shipment.

Just wanted to let you know how cute all the ornaments are. I ordered last year for
the first time and have been very pleased with everything.

If I don’t order again before Christmas, have a great holiday! Marianne
Hi Stephanie,
Thank-you so much for the ornaments they came out beautiful, my friends will be very happy. Thank-you so much for the gift, it is beautiful. After looking at the ornaments I realized that I don’t have one for my family, so funny. Anyways thanks again and Happy Holidays to you and your loved ones.
Franca
Stephanie, I got my order — it’s perfect. Thank you so much for your
prompt handling. And a special thank you for the “bobble head” Santa…each
time I look at him I will smile and think of your kind gesture. Thanks
again, and I hope you have a successful holiday business-wise, but more
importantly, a wonderful, peaceful, happy, healthy holiday personally.

Thanks, again, Kate C
Stephanie,
The ornaments arrived yesterday. They are adorable and I am thrilled. Thanks so much for your personal attention. I’ll keep your website for next year when the babies are here!

Thanks again. Cathie C

Beautiful artwork. These ornaments will be treasured for years to come! Thank You,
Lisa ~ Macon, Georgia
. I want you to know that the ornaments are absolutely PERFECT! I love the writing style for the names, and the ornaments are so very nice. Please continue to keep me on your mailing list. I will return.

Keep up the good work, and may you have a happy and blessed holiday season!

Sincerely,

Becky B
Thank you so much!!!!!!! The ornaments are absolutely beautiful and I appreciate the refund on the shipping. It was a nice holiday surprise.
Janine M
We Love our daughters first Christmas ornament! It turned out even better than the picture online. Thank you! Melissa C.
Thanks so much – this is my second year ordering from you guys and I love the products you guys make and dealing with you is always pleasant.
thanks, Erin
I just wanted to write an e-mail to you guys for the awesome job you did on the ornament for my fiancee!!! It is very well done and I really appreciate! Great Job! Have a merry Christmas.
-Neil Kaptein

Hi..
I just received my personalized ornament and I wanted you to know I am extremely pleased! I absolutely love it!! I know where I’ll be getting all my personalized ornaments from now on. Thank you so much for the awesome product and excellent service! Happy Holidays! Lisa Cole
I just had to email you and tell you how adorable my ornaments are!!!! Thank you so much! They are perfect and arrived in perfect condition! Thank you! It was a pleasure ordering from you! Jennifer
Thank you so much!! The ornaments are perfect. I love them all. Thank you
so much for your outstanding customer service and speedy personalization and
shipment, I really appreciate you going above and beyond. Thank you as well
for the gift. I look forward to more of your products in the future.
Happy holidays and thank you so much again.
Joy C
I was amazed to see that the two ornaments were received yesterday! I could not be happier as my son and his family is planning on coming home this Friday for “our” Christmas celebration together and one of the ornaments are for him and his.

What a wonderful surprise! In the future, I will re-order from you whenever the need arises as the ornaments are perfect in every way.

Thank you!

Carol G

Thank you so much!! I received my ornaments today and really love them. Also, thank you for sending back the shipping on the second one. I am very impressed with your company and will be ordering all my ornament from you in the future and tell others about your company.
Thank you again
Mary (Pat) S

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Rememberance Ornaments

Angel with Wreath Personalized Christmas Ornaments

Everyone in the family is saddened by the passing of a dear family member during the year.  Memories of him or her are precious and come to us over and over as they things we do remind us of the loss.  The holidays can be an especially challenging time, for the entire family, but especially for the children of the family.

Ornaments for Remembering Moments

The idea of a remembrance ornament was brought to me a very nice young man and his 4 or 5-year-old son at Gump’s in San Francisco many years ago.  This father and son came into the store and carefully chose a special ornament for me to personalize for them.  It was inscribed for another child, another son and little brother, who had recently died.  Our interaction was emotional – I felt their sadness, as they knew they wanted to hang an ornament on the tree for the boy who was no longer with them in the body, but with them in spirit.  The father of a son continued to come each year and purchase a remembrance ornament – the brother now a grown man, the father a little older, but the lost son still in his heart.

We have offered remembrance ornaments on our website and know that these special ornaments, personalized and dated with the legacy of the departed family member will be a keepsake forever on our customer’s Christmas trees.  Often the first holiday season without a loved one is particularly difficult, and that is when a beautiful gift wrapped and presented a gift to the family will be cherished.  It’s likely to receive premier placement on the tree as well.

Each year at Christmas time the family will take the remembrance ornament out of the storage boxes and find a special place on the tree, and take the time to remember and talk about the departed family member.  This will be a time of sharing fun stores of Christmas past, gifts exchanged, special meals together, or special trips to gather.  A personalized In Memory of ornament will always be appreciated.